Respondly Book a demo

For estate agencies in South Africa

Every portal enquiry answered in seconds

Respondly answers every Property24 and Private Property enquiry on WhatsApp within seconds, day or night. Then it books the viewing and tells your agent.

Book a 20-minute demo

No set-up fee. Cancel any month.

How it works

Follow one enquiry.

  1. A buyer sends an enquiry

    It is 19:04. Your office is closed.

  2. Respondly replies in 2 seconds

    On WhatsApp, from your own number.

  3. It books the viewing

    The buyer picks a time: Saturday 10:00.

  4. Your agent gets the request

    It lands on their phone straight away.

  5. One tap to confirm

    And the viewing is in the diary.

Today

Hi! I’m the agency’s assistant. Yes, the house is still for sale. The agent can show you on Saturday. Which time is better?

Sat 10:00Sat 14:30
19:04
Replied in 2 seconds

10:00 please.

19:11

Done. You’re booked for Saturday at 10:00.

19:12
Viewing booked

The numbers

Fast replies, in four numbers.

For most estate agencies, a typical reply takes hours, especially when enquiries come at night. With Respondly, it takes seconds.

2sec

to the first reply

55%

of enquiries arrive after hours

7in 10

buyers reply

42%

ask for a viewing

One Friday-night enquiry

Same enquiry. Two very different weekends.

A buyer asks about a house at 19:04 on a Friday. Your office is closed.

Without Respondly

62 hoursto the first reply

EnquiryFri 19:04First replyMon 09:30

With Respondly

8 minutesto a booked viewing

BookedFri 19:12ViewingSat 10:00

When a person is needed

It knows when to call your agent.

Respondly does not guess. It hands the buyer over with the full chat, and reminds your agent until they act.

PriceBondsLegal questions“Can I talk to a person?”

Would the seller take a lower offer?

That is one for the agent. I’m handing you over now.

Handed to your agentFull chat attached

Price questionThandi, a buyer needs you.

Thandi took over

Your dashboard

See every enquiry. See who followed up.

One screen shows every enquiry, what Respondly did with it, and which agents still need to act.

Dashboard

This week · 2 – 8 Nov

Response time

2sec

median, enquiry in to WhatsApp reply

Before Respondly
hours
Now
seconds

Enquiries

73

10.4 a day

  • Office hours48
  • After hours25

Response rate

58%

buyers who wrote back or reached an agent

  • Buyer replied9
  • Handed to an agent33
  • No reply yet31

Enquiries in

73

10.4 a day

Respondly replied

68

93% of enquiries

Buyer responded

42

62% of replied

Viewings booked

9

12% of enquiries

Handed to agents

33

45% of enquiries

Waiting for an agent

6 open

Hand-overs no agent has acted on yet. Respondly keeps reminding them.

  • Thandibuyer asked for a person 2

    Price and offer questions · 3-bed, Durbanville

    2h 15mReminded 3×

  • Pieterviewing times to confirm

    Buyer proposed Sat 09:00 · needs one tap

    1h 40mReminded 2×

  • Naledibond question

    Asked about pre-approval · 2-bed flat, Sea Point

    52mReminded 1×

  • Ryanviewing times to confirm

    Buyer proposed Sun 14:00 · needs one tap

    31mReminded 1×

  • Zanelebuyer asked for a person

    Wants to discuss a rental · 4-bed, Bryanston

    12mJust handed over

Follow-up by agent

How many hand-overs each agent acted on, and how fast.

    Enquiries

    • Office hours
    • After hours

    Viewings and hand-overs

    • Viewings booked
    • Handed to agents

    Example figures. Agent names are made up.

    Tap a period or a bar to explore.

    Do the sums

    What could faster replies be worth?

    Put in your own numbers. See what changes if 20% of your enquiries become viewings.

    These are example numbers. Change them to yours.

    Extra commission a month

    R100,000

    Extra viewings a month
    20
    Extra sales a month
    2

    An estimate, not a promise. It uses your numbers.

    Price

    One plan. One price.

    R7,600

    a month, excl. VAT

    Book a 20-minute demo
    • 400 conversations a month are included.
    • After that, each one is R19.
    • A conversation only counts when the buyer replies.
    • No set-up fee.
    • Cancel any month.

    Questions

    Fair questions. Short answers.

    Set-up takes days. Nothing changes on Property24 or Private Property.

    Yes. Respondly tells every buyer that it is an assistant.

    Buyers can opt out with one word. Chats can be deleted on request.

    Yes. Rentals are supported.

    A conversation only counts when the buyer replies. If a buyer never answers, it is not counted.

    Yes. You can cancel any month.

    See it work in 20 minutes.

    Set-up takes days. Nothing changes on Property24 or Private Property.

    Book a 20-minute demo Or email hello@respondly.co.za